Exchanges and returns

We offer free returns within the EU 

At Peter & Porter we take customer satisfaction very seriously and want you to have a shoe that is in every sense the perfect fit. 

After having received your shoes you have 20 days to return or exchange. To do so, contact us via indicating you would like to either return or exchange your shoes. 

We will advise you accordingly.

We recommend that you ensure your shoes fit to your satisfaction on a carpet before wearing them outside or on rough surfaces. We will not accept returns or exchanges if they are not in perfect condition.

If an exchange is due to a product defect, Peter & Porter shall replace the product at no cost to the customer.