Exchanges and returns

We offer free returns within the EU 

At Peter & Porter we take customer satisfaction very seriously and want you to have a shoe that is in every sense the perfect fit. 

After having received your shoes you have 20 days to return or exchange. To do so, contact us via contact@peterandporter.com indicating you would like to either return or exchange your shoes. 

We will advise you accordingly.

We recommend that you ensure your shoes fit to your satisfaction on a carpet before wearing them outside or on rough surfaces. We will not accept returns or exchanges if they are not in perfect condition.

If an exchange is due to a product defect, Peter & Porter shall replace the product at no cost to the customer.