Exchanges and returns
We offer free returns within the EU
At Peter & Porter we take customer satisfaction very seriously and want you to have a shoe that is in every sense the perfect fit.
After having received your shoes you have 20 days to return or exchange. To do so, contact us via firstname.lastname@example.org indicating you would like to either return or exchange your shoes.
We will advise you accordingly.
We recommend that you ensure your shoes fit to your satisfaction on a carpet before wearing them outside or on rough surfaces. We will not accept returns or exchanges if they are not in perfect condition.
If an exchange is due to a product defect, Peter & Porter shall replace the product at no cost to the customer.